Shipping & Returns

Shipping and Delivery

Packages are shipping using the United States Postal Service (USPS) Priority Mail. We have found USPS to be the most cost effective solution for our customers.  Shipping rates are received from USPS and automatically calculated during checkout based on the geographic location of the recipient and the size/weight of the shipment.

Because shipping carriers are a third party entity beyond our control, Knoxville Vapor, LLC is not responsible for delays and/or damage incurred during shipping. We are not responsible for delays or damage incurred after your shipment has left our premises.

Orders received before 2:00 PM EST Monday through Friday are normally shipped the same day. Orders received after 2:00 PM EST, on a weekend or on a holiday are shipped the next business day.

Orders over $75.00 ship for free.

 

Local Pickup

Orders can be picked up at our store in the Great Smokies Flea Market (booth i36 inside on the back wall) Friday, Saturday or Sunday from 8:00 AM through 5:00 PM EST.

NOTE: Orders not picked up by Sunday at 4:00 PM EST will be returned to inventory and the order will be cancelled.

Please call us with your order to avoid shipping charges from calculating into your total. 

We can be reached at 865-466-5107.

 

Cancellation Policy

Please submit any cancellation immediately via email to This email address is being protected from spambots. You need JavaScript enabled to view it. . Orders are often shipped same day and once the order has been shipped, we will not be able to cancel your order.

 

Additional information